Shipping policy
At Elite Perfumes, we are committed to delivering your order as quickly and safely as possible while maintaining the highest standards of quality and customer satisfaction.
Delivery Time
📍 Cairo & Giza
1–2 Business Days
📍 Alexandria, Delta & Canal Cities
2–3 Business Days
📍 Upper Egypt
3–5 Business Days
📍 Border Governorates
5–7 Business Days
Business Days: Saturday to Thursday (excluding Fridays and official public holidays).
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Important Notes
• To ensure faster order processing and reduce undelivered shipments, orders are confirmed only after the shipping fee has been paid in advance.• According to our shipping partner’s policy, orders cannot be opened or inspected before acceptance.
• Please ensure that your shipping address and phone number are accurate to avoid any delivery delays.
• Our shipping partner may contact you before delivery, so please make sure your phone is available.
• If the outer package appears damaged or tampered with, please contact us immediately before accepting the shipment.
• Delivery times are estimated and may vary during public holidays, promotional periods, or due to circumstances beyond our control.
• If an order is cancelled, refused, or the customer does not respond after the order has been shipped, the shipping fee is non-refundable, as the shipping service has already been provided.
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Shipping Fees
Shipping fees are calculated based on the delivery location and must be paid in advance to confirm and process your order.